Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study

Arturo Moquillaza, Fiorella Falconi, Freddy Paz

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferencia

Resumen

© 2019, Springer Nature Switzerland AG. Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often lack specific techniques or methods to accomplish these designs themselves in a real-world development process. The following is a proposal of a user-centered design approach through a case study. The approach was applied to successfully redesign the main menu of an ATM interface of a Peruvian Bank. In this iteration, the convenience of aligning the proposal with proven methodologies such as Design Thinking was observed. This proposal continues to be applied successfully in the development process of the ATM team of said bank.
Idioma originalInglés estadounidense
Título de la publicación alojadaRedesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
Páginas522-532
Número de páginas11
ISBN (versión digital)9783030235345
DOI
EstadoPublicada - 1 ene 2019
EventoLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) -
Duración: 1 ene 2019 → …

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen11586 LNCS
ISSN (versión impresa)0302-9743

Conferencia

ConferenciaLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Período1/01/19 → …

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    Moquillaza, A., Falconi, F., & Paz, F. (2019). Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study. En Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study (pp. 522-532). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11586 LNCS). https://doi.org/10.1007/978-3-030-23535-2_38