Methodologies for the Design of ATM Interfaces: A Systematic Review

Joel Aguirre, Arturo Moquillaza, Freddy Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferencia

9 Citas (Scopus)


Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge for the software developers that are forced to guarantee the design of usable interfaces. Some attempts to achieve the required degree of usability in a software of this domain, involve the application of user-centered techniques in the elaboration process of the design proposals for the functionality of the ATMs. However, there is a lack of a formal methodological procedure. In this research, a systematic review was conducted to identify the approaches that are used to guide the design process of ATM interfaces. From a total of 492 studies, only 10 were selected as relevant. Although usability is an important aspect, only a small number of authors report the use of frameworks, that are still in the process of validation.

Idioma originalInglés estadounidense
Título de la publicación alojadaHuman Systems Engineering and Design - Proceedings of the 1st International Conference on Human Systems Engineering and Design IHSED2018
Subtítulo de la publicación alojadaFuture Trends and Applications
EditoresTareq Ahram, Redha Taiar, Waldemar Karwowski
Número de páginas7
ISBN (versión digital)9783030020521
EstadoPublicada - 1 ene. 2019
EventoAdvances in Intelligent Systems and Computing -
Duración: 1 ene. 2020 → …

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
ISSN (versión impresa)2194-5357


ConferenciaAdvances in Intelligent Systems and Computing
Período1/01/20 → …


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