Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review

Juan Salas, Alberto Chang, Lourdes Montalvo, Almendra Núñez, Max Vilcapoma, Arturo Moquillaza, Braulio Murillo, Freddy Paz

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferencia

1 Cita (Scopus)

Resumen

© Springer Nature Switzerland AG 2019. Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality attributes become essential to guarantee an appropriate teaching process. For this reason, in this study, we present a systematic literature review whose purpose was to identify the characteristics that these types of systems must meet to obtain usable products. In the same way, the features that contribute to the assurance of a satisfying user experience have been cataloged. The purpose of this study is to establish the basis towards the elaboration of a future framework to quantify the level of usability and user experience of learning support platforms. The systematic search retrieved a total of 105 studies, from which 23 were selected as relevant. A set of 15 sub-attributes with their corresponding guidelines were identified to serve as a guide to design graphical user interfaces in a correct way in this type of software systems.
Idioma originalInglés estadounidense
Título de la publicación alojadaGuidelines to evaluate the usability and user experience of learning support platforms: A systematic review
Páginas238-254
Número de páginas17
ISBN (versión digital)9783030373856
DOI
EstadoPublicada - 1 ene 2019
EventoCommunications in Computer and Information Science -
Duración: 1 ene 2019 → …

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1114 CCIS
ISSN (versión impresa)1865-0929

Conferencia

ConferenciaCommunications in Computer and Information Science
Período1/01/19 → …

Huella Profundice en los temas de investigación de 'Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review'. En conjunto forman una huella única.

  • Citar esto

    Salas, J., Chang, A., Montalvo, L., Núñez, A., Vilcapoma, M., Moquillaza, A., Murillo, B., & Paz, F. (2019). Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review. En Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review (pp. 238-254). (Communications in Computer and Information Science; Vol. 1114 CCIS). https://doi.org/10.1007/978-3-030-37386-3_18