El rol moderador de la antigüedad en los efectos de la inseguridad en el trabajo y la empleabilidad sobre las intenciones de irse y el ausentismo

Federico R. León, Oswaldo Morales

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

Resumen

Purpose: The purpose of this paper is to provide evidence on the role of tenure as a moderator of the effects of job insecurity (JI) and employability on turnover intentions and absenteeism and will demonstrate its importance in personnel research and theorization. Design/methodology/approach: Data from a sample of client service representatives of a Peruvian call centre (n=268) were analysed. Tests of hypotheses targeted the intact group as a whole and divided into short (3–10 months), medium (11–14 months) and long job tenure groups (15–37 months). Findings: Results of general linear models revealed that the effects of JI on turnover intention observed in the intact group were aligned with those seen within each of the tenure groups. However, this was not the case for the effects of JI on absenteeism or the effects of employability on turnover intention and absenteeism. A comparison of results of various regression models indicated that the effects of JI and employability on absenteeism differed in meaningful ways across the intact group and the tenure groups. Research limitations/implications: The evidence does not reveal whether the observed differences stem from dynamic personnel selection processes or whether they express different relationships between the variables at various stages of an employee’s trajectory in an organization. Practical implications: Human resource managers at call centres will be stimulated to re-evaluate the costs and benefits of promoting tenure, and journal editors will have to consider requesting the inclusion of tenure as a variable in studies focussing on organizations with high turnover. Originality/value: This study is the first to prove that the effects of JI and employability on turnover intention and absenteeism vary across job tenure levels. It also shows the importance of addressing tenure in personnel research and theorization.

Idioma originalEspañol
PublicaciónAcademia Revista Latinoamericana de Administracion
DOI
EstadoPublicada - 1 ene 2019

Huella dactilar

Job insecurity
Tenure
Turnover intention
Absenteeism
Employability
Job tenure
Call centres
Personnel
Trajectory
Inclusion
Turnover
Design methodology
Personnel selection
Selection process
Employees
Costs and benefits
Human resources
Managers
Moderator
Regression model

Palabras clave

  • Employability
  • Tenure
  • Turnover intention

Citar esto

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El rol moderador de la antigüedad en los efectos de la inseguridad en el trabajo y la empleabilidad sobre las intenciones de irse y el ausentismo. / León, Federico R.; Morales, Oswaldo.

En: Academia Revista Latinoamericana de Administracion, 01.01.2019.

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

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AU - Morales, Oswaldo

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