Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques

Diana Chumpitaz, Kevin Pereda, Katherine Espinoza, Carlos Villarreal, William Perez, Arturo Moquillaza, Jaime Díaz, Freddy Paz

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferencia

Resumen

© 2019, Springer Nature Switzerland AG. ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability. For this reason, the following article presents the development of graphical interfaces for ATM of BBVA Continental Bank, which follows a user-centered process design. In the first place, we gathered information about our target user. Then, we developed a prototype based on the previous information and the needs of the bank, which also took into account expert’s feedback. Finally, real users in the bank itself validated the prototypes.
Idioma originalInglés estadounidense
Título de la publicación alojadaDeveloping QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
Páginas420-430
Número de páginas11
ISBN (versión digital)9783030235345
DOI
EstadoPublicada - 1 ene 2019
EventoLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) -
Duración: 1 ene 2019 → …

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen11586 LNCS
ISSN (versión impresa)0302-9743

Conferencia

ConferenciaLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Período1/01/19 → …

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    Chumpitaz, D., Pereda, K., Espinoza, K., Villarreal, C., Perez, W., Moquillaza, A., Díaz, J., & Paz, F. (2019). Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques. En Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques (pp. 420-430). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11586 LNCS). https://doi.org/10.1007/978-3-030-23535-2_31