Sense of Community in Online Social Networks at University Environments

Alberto Un Jan, Javier Canchano Caro, Renzo M. Estrada, Paulo Sarrin, Juan Carlos Canchano

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This research studies sense of community (SOC) applied to students who participate in online social networks at their universities. Sense of community has been studied for different types of communities and different purposes; in this research SOC will be applied to communication via social networks online, for social, professional and academic uses. The research question will be 'What are the benefits of sense of community in social networks online?' This research will apply a model and a survey instrument to undergraduate students in the last year of university studies in Lima, Perú, to examine satisfaction, sense of community, information quality and system quality related to online social networks. The results analyze the relationship between these mentioned variables, and extend the findings to public and private universities in Perú. A previous study was done at a public university in U.S.; and opened the possibility to study more countries. The model confirmed in this research helps understand the use of online social networks, and therefore universities can use this understanding to improve the relationship between students, faculty members and administrative staff.

Original languageEnglish
Title of host publication2019 IEEE Global Humanitarian Technology Conference, GHTC 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728117805
DOIs
StatePublished - Oct 2019
Externally publishedYes
Event9th Annual IEEE Global Humanitarian Technology Conference, GHTC 2019 - Seattle, United States
Duration: 17 Oct 201920 Oct 2019

Publication series

Name2019 IEEE Global Humanitarian Technology Conference, GHTC 2019

Conference

Conference9th Annual IEEE Global Humanitarian Technology Conference, GHTC 2019
Country/TerritoryUnited States
CitySeattle
Period17/10/1920/10/19

Keywords

  • information quality
  • satisfaction
  • sense of community
  • system quality

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