TY - JOUR
T1 - Motivación en empresas de servicios
T2 - Contribuciones desde la intervención psicosocial
AU - Deroncele Acosta, Angel
AU - Anaya Lambert, Yumairys
AU - López Mustelier, Rosendo
AU - Santana González, Yorkys
N1 - Publisher Copyright:
© 2021, Universidad del Zulia. All rights reserved.
PY - 2021
Y1 - 2021
N2 - The present study was carried out in the “Comandante Camilo Cienfuegos Gorriarán” Nickel Service Company with the objective of analyzing motivation and designing a psychosocial intervention program to strengthen it. It was developed from the socio-critical paradigm, mixed approach, research-action method; We worked with a non-probabilistic sample of eight workers who are preparing for directive-managerial activity, to whom a motivation scale consisting of three dimensions: psychological, labor and organizational was applied. It was found that motivation had a low behavior (in the psychological and organizational dimensions), and medium in the work dimension; a significant relationship between the dimensions was found. To enhance motivation, a program based on appreciative inquiry and the dynamics of psychosocial intervention in organizations was designed, evaluated by experts as remarkably adequate, as it has the potential to strengthen motivation from the enhancement of the sense of belonging with managerial activity, the management of positive expectations towards the management and the social projection of the managerial position.
AB - The present study was carried out in the “Comandante Camilo Cienfuegos Gorriarán” Nickel Service Company with the objective of analyzing motivation and designing a psychosocial intervention program to strengthen it. It was developed from the socio-critical paradigm, mixed approach, research-action method; We worked with a non-probabilistic sample of eight workers who are preparing for directive-managerial activity, to whom a motivation scale consisting of three dimensions: psychological, labor and organizational was applied. It was found that motivation had a low behavior (in the psychological and organizational dimensions), and medium in the work dimension; a significant relationship between the dimensions was found. To enhance motivation, a program based on appreciative inquiry and the dynamics of psychosocial intervention in organizations was designed, evaluated by experts as remarkably adequate, as it has the potential to strengthen motivation from the enhancement of the sense of belonging with managerial activity, the management of positive expectations towards the management and the social projection of the managerial position.
KW - Management positions
KW - Motivation
KW - Psychosocial intervention
UR - http://www.scopus.com/inward/record.url?scp=85105083942&partnerID=8YFLogxK
U2 - 10.52080/rvgluzv26n94.7
DO - 10.52080/rvgluzv26n94.7
M3 - Artículo
AN - SCOPUS:85105083942
SN - 1315-9984
VL - 26
SP - 568
EP - 584
JO - Revista Venezolana de Gerencia
JF - Revista Venezolana de Gerencia
IS - 94
ER -