TY - GEN
T1 - Methodologies for the Design of ATM Interfaces: A Systematic Review
AU - Aguirre, Joel
AU - Moquillaza, Arturo
AU - Paz, Freddy
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge for the software developers that are forced to guarantee the design of usable interfaces. Some attempts to achieve the required degree of usability in a software of this domain, involve the application of user-centered techniques in the elaboration process of the design proposals for the functionality of the ATMs. However, there is a lack of a formal methodological procedure. In this research, a systematic review was conducted to identify the approaches that are used to guide the design process of ATM interfaces. From a total of 492 studies, only 10 were selected as relevant. Although usability is an important aspect, only a small number of authors report the use of frameworks, that are still in the process of validation.
AB - Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge for the software developers that are forced to guarantee the design of usable interfaces. Some attempts to achieve the required degree of usability in a software of this domain, involve the application of user-centered techniques in the elaboration process of the design proposals for the functionality of the ATMs. However, there is a lack of a formal methodological procedure. In this research, a systematic review was conducted to identify the approaches that are used to guide the design process of ATM interfaces. From a total of 492 studies, only 10 were selected as relevant. Although usability is an important aspect, only a small number of authors report the use of frameworks, that are still in the process of validation.
KW - Automated Teller Machine
KW - Systematic review
KW - User interfaces
KW - User-centered design
UR - https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85055776779&origin=inward
UR - https://www.scopus.com/inward/citedby.uri?partnerID=HzOxMe3b&scp=85055776779&origin=inward
UR - http://www.mendeley.com/research/methodologies-design-atm-interfaces-systematic-review
U2 - 10.1007/978-3-030-02053-8_39
DO - 10.1007/978-3-030-02053-8_39
M3 - Conference contribution
SN - 9783030020521
T3 - Advances in Intelligent Systems and Computing
SP - 256
EP - 262
BT - Human Systems Engineering and Design - Proceedings of the 1st International Conference on Human Systems Engineering and Design IHSED2018
A2 - Ahram, Tareq
A2 - Taiar, Redha
A2 - Karwowski, Waldemar
T2 - Advances in Intelligent Systems and Computing
Y2 - 1 January 2020
ER -