TY - GEN
T1 - Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review
AU - Salas, Juan
AU - Chang, Alberto
AU - Montalvo, Lourdes
AU - Núñez, Almendra
AU - Vilcapoma, Max
AU - Moquillaza, Arturo
AU - Murillo, Braulio
AU - Paz, Freddy
PY - 2019/1/1
Y1 - 2019/1/1
N2 - © Springer Nature Switzerland AG 2019. Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality attributes become essential to guarantee an appropriate teaching process. For this reason, in this study, we present a systematic literature review whose purpose was to identify the characteristics that these types of systems must meet to obtain usable products. In the same way, the features that contribute to the assurance of a satisfying user experience have been cataloged. The purpose of this study is to establish the basis towards the elaboration of a future framework to quantify the level of usability and user experience of learning support platforms. The systematic search retrieved a total of 105 studies, from which 23 were selected as relevant. A set of 15 sub-attributes with their corresponding guidelines were identified to serve as a guide to design graphical user interfaces in a correct way in this type of software systems.
AB - © Springer Nature Switzerland AG 2019. Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality attributes become essential to guarantee an appropriate teaching process. For this reason, in this study, we present a systematic literature review whose purpose was to identify the characteristics that these types of systems must meet to obtain usable products. In the same way, the features that contribute to the assurance of a satisfying user experience have been cataloged. The purpose of this study is to establish the basis towards the elaboration of a future framework to quantify the level of usability and user experience of learning support platforms. The systematic search retrieved a total of 105 studies, from which 23 were selected as relevant. A set of 15 sub-attributes with their corresponding guidelines were identified to serve as a guide to design graphical user interfaces in a correct way in this type of software systems.
UR - https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85077502086&origin=inward
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U2 - 10.1007/978-3-030-37386-3_18
DO - 10.1007/978-3-030-37386-3_18
M3 - Conference contribution
SN - 9783030373856
T3 - Communications in Computer and Information Science
SP - 238
EP - 254
BT - Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review
T2 - Communications in Computer and Information Science
Y2 - 1 January 2019
ER -