Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques

Diana Chumpitaz, Kevin Pereda, Katherine Espinoza, Carlos Villarreal, William Perez, Arturo Moquillaza, Jaime Díaz, Freddy Paz

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

© 2019, Springer Nature Switzerland AG. ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability. For this reason, the following article presents the development of graphical interfaces for ATM of BBVA Continental Bank, which follows a user-centered process design. In the first place, we gathered information about our target user. Then, we developed a prototype based on the previous information and the needs of the bank, which also took into account expert’s feedback. Finally, real users in the bank itself validated the prototypes.
Original languageAmerican English
Title of host publicationDeveloping QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
Pages420-430
Number of pages11
ISBN (Electronic)9783030235345
DOIs
StatePublished - 1 Jan 2019
EventLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) -
Duration: 1 Jan 2019 → …

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11586 LNCS
ISSN (Print)0302-9743

Conference

ConferenceLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Period1/01/19 → …

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  • Cite this

    Chumpitaz, D., Pereda, K., Espinoza, K., Villarreal, C., Perez, W., Moquillaza, A., Díaz, J., & Paz, F. (2019). Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques. In Developing QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques (pp. 420-430). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11586 LNCS). https://doi.org/10.1007/978-3-030-23535-2_31