Corporate social responsibility in luxury hotels in Cusco (Peru) to benefit indigenous communities

Sandra Sotomayor, Natalia Ventes, Werner Gronau

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Responsible tourism encompasses the protection and conservation of the natural and cultural heritage considered tourism resources, including traditional local communities. However, concerns among the hospitality industry favour the environmental dimension, while the sociocultural dimension still needs more attention. The present case study focuses on the ways in which luxury hotels, in the context of Cusco (Peru, South America), benefit the indigenous Quechua communities, located among the region, through corporate social responsibility (CSR) actions. Interviews with hotel representatives revealed a rather heterogeneous

Original languageEnglish
Pages (from-to)137-157
Number of pages21
JournalHospitality and Society
Volume11
Issue number2
DOIs
StatePublished - 2021

Keywords

  • corporate social responsibility luxury hotels sustainability Peru responsible tourism rural indigenous communities

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